FAQ
Frequently Asked Questions
Everything you need to know about Salk AI and how it can transform your dealership's customer engagement.
1General Questions
Salk AI is an AI-powered calling solution that automates customer phone calls for businesses. Our AI agents can make thousands of calls per month, collect feedback, send reminders, and handle inquiries—all without human telecallers.
IVR uses "Press 1 for X" menus. Salk AI conducts natural two-way conversations, understanding speech and responding dynamically like a human.
Hindi and English. Additional languages available on request.
Yes. We're designed exclusively for dealerships—sales enquiries, service bookings, test drives, follow-ups. We're not a generic call-center bot.
2Pricing
(1) Subscription: ₹2,000/month + ₹3/min, or (2) Per-Call: ₹1/call + ₹3/min. Plus 18% GST.
Yes. Most dealerships see 30–60% lower cost per follow-up vs. manual calling, with near-perfect lead coverage. AI doesn't miss calls, works outside business hours, and scales instantly.
No. You pay platform + usage + applicable taxes. Integration support, custom agent building, and onboarding are included at no extra charge.
No lock-ins by default. In India, the standard term is 1 year with a 3-month easy-exit window.
3Technical & Integration
Yes. We integrate with dealer CRMs, website forms, OEM lead sources, Facebook, Google, service booking systems, and third-party automotive portals. If it generates a phone number, we can call it.
Absolutely. You approve scripts, define objection handling, control tone, and set escalation rules. Nothing goes live without your approval.
Seamless handoff options: warm transfer to your team, scheduled callback, or CRM task creation. AI handles volume; humans handle closing.
Full call logs, recordings, transcripts, and timestamped reports. Every call is auditable.
4Operations
No. Salk AI replaces missed opportunities, not people. It ensures every enquiry is contacted so staff can focus on in-store buyers and high-intent leads.
The AI rephrases questions or acknowledges uncertainty gracefully. Complex cases are flagged for human follow-up.
Headquartered in India with globally distributed engineering and operations. We serve Australia, Middle East, and Asia-Pacific with infrastructure designed for international compliance and uptime.